Account Manager - Mid Market / Enterprise
Job description
<div class="content-intro"><h2 data-pm-slice="1 1 []">WHO ARE WE</h2>
<p>Cognism is the leading provider of European B2B data and sales intelligence. Ambitious businesses of every size use our platform to discover, connect, and engage with qualified decision-makers faster and close more deals. Headquartered in London with global offices, Cognism’s contact data and contextual signals are trusted by thousands of revenue teams to eliminate the guesswork from prospecting.</p></div><p><strong><span data-contrast="auto">OUR WORK MODEL</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">Hybrid: This is a hybrid role, requiring you to work from our Paris office at least 2 days per week, with flexibility to work remotely on other days. </span><span data-ccp-props="{}"> </span></p>
<p><strong><span data-contrast="auto">YOUR ROLE</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">As an </span><strong><span data-contrast="auto">Account Manager</span></strong><span data-contrast="auto">, you will be responsible for growing and retaining a portfolio of Mid-Market & Enterprise customers by managing renewals and identifying expansion opportunities. You will proactively engage with decision-makers, lead commercial negotiations, and maximize revenue from your accounts. In this high-growth, fast-paced environment, you’ll play a key role in scaling our Account Management function and driving long-term customer success. </span><span data-ccp-props="{}"> </span></p>
<p><strong><span data-contrast="auto">YOUR CHALLENGES & OPPORTUNITIES</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="auto">Drive Revenue Growth</span></strong><span data-contrast="auto"> – Manage a portfolio of Mid-Market & Enterprise customers, ensuring successful renewals, upsells, and cross-sells. </span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="auto">Expand Customer Relationships</span></strong><span data-contrast="auto"> – Build strong connections beyond your main point of contact to engage multiple stakeholders, decision-makers, and buying groups within each account. </span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="auto">Strategic Account Management</span></strong><span data-contrast="auto"> – Work closely with Customer Success Managers to align on customer health and develop tailored renewal and expansion strategies. </span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="auto">Lead Sales Processes</span></strong><span data-contrast="auto"> – Own the full sales cycle for upsells, from identifying opportunities to conducting demos, negotiating pricing, and closing deals. </span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="auto">Customer Engagement & Advocacy</span></strong><span data-contrast="auto"> – Leverage customer insights to position Cognism’s product suite effectively, driving adoption and identifying growth potential. </span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="auto">Retention & Risk Mitigation</span></strong><span data-contrast="auto"> – Monitor customer satisfaction, proactively addressing risks to ensure high retention rates. </span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="auto">Optimize Processes</span></strong><span data-contrast="auto"> – Contribute to the rollout of new account management workflows, ensuring efficiency and scalability in a rapidly growing team. </span><span data-ccp-props="{}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">OUR EXPECTATIONS</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="auto">Sales Experience</span></strong><span data-contrast="auto"> – Proven success in a client-facing role, managing a book of business and exceeding revenue targets. </span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="auto">Commercial Acumen</span></strong><span data-contrast="auto"> – Confident in running commercial negotiations and guiding customers toward the best Cognism package for their needs. </span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="10" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="auto">Proactive & Strategic</span></strong><span data-contrast="auto"> – Ability to identify expansion opportunities, engage new buying groups, and drive customer growth. </span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="auto">Communication Excellence</span></strong><span data-contrast="auto"> – Strong ability to build relationships, influence stakeholders, and articulate value propositions clearly. </span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="auto">Process-Driven</span></strong><span data-contrast="auto"> – Structured approach to pipeline and account management, with attention to detail and responsiveness. </span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="13" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="auto">Collaborative Mindset</span></strong><span data-contrast="auto"> – Team player who thrives in a fast-paced environment and works cross-functionally to achieve shared goals. </span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="14" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="auto">Goal-Oriented & Ambitious</span></strong><span data-contrast="auto"> – Motivated by targets, with a track record of meeting and exceeding sales quotas. </span><span data-ccp-props="{}"> </span></li>
</ul><div class="content-conclusion"><h1> </h1>
<h2 data-pm-slice="1 1 []">WHY COGNISM</h2>
<p>At Cognism, we’re not just building a company - we’re building an inclusive community of brilliant, diverse people who <strong>support, challenge, and inspire each other every day</strong>. If you’re looking for a place where your work truly <strong>makes an impact</strong>, you’re in the right spot!</p>
<p>Our values aren’t just words on a page—they guide how we work, how we treat each other, and how we grow together. They shape our culture, drive our success, and ensure that everyone feels valued, heard, and empowered to do their best work.</p>
<p>Here’s what we stand for:</p>
<p>🤝 <strong>We Own the Outcome Together.</strong><br>🤓 <strong>We Deeply Understand our Customers. </strong><br>🏆 <strong>We Celebrate Impact Wherever It Comes From.</strong></p>
<p>At Cognism, we are committed to fostering an inclusive, diverse, and supportive workplace. We welcome applications from individuals typically underrepresented in tech, so if this role excites you but you’re unsure if you meet every requirement, we encourage you to apply!</p>
<p> </p></div>