Client Account Manager, Digital Native & E-commerce
Job description
<div class="content-intro"><p><span style="font-family: arial, helvetica, sans-serif;">SpaceXAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. </span><span style="font-family: arial, helvetica, sans-serif;">Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. </span><span style="font-family: arial, helvetica, sans-serif;">We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. </span><span style="font-family: arial, helvetica, sans-serif;">All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates.</span></p></div><h3 data-pm-slice="1 1 []"><span style="font-family: arial, helvetica, sans-serif;">ABOUT THE ROLE:</span></h3>
<p>SpaceXAI serves our community of users and customers by working tirelessly to preserve free expression and choice, create limitless interactivity, and create a marketplace that enables the economic success of all its participants.</p>
<p>At SpaceXAI, we now have a substantial opportunity to change how marketers interact with our rapidly growing user base. X is creating a world-class team of media professionals, and seeking an experienced Client Account Manager to grow revenue with advertisers and their agencies.</p>
<h3><span style="font-family: arial, helvetica, sans-serif;">RESPONSIBILITIES:</span></h3>
<p>As a Client Account Manager, you will become a true X expert and use that to simplify the platform and ship strong campaigns for priority clients from Greater China and the wider APAC region.</p>
<ul>
<li>Educate and consult on X advertising products, best practices, and campaign design</li>
<li>Execute, optimize, and analyze programs using internal tools and dashboards</li>
<li>Monitor revenue and pace client campaigns against targets</li>
<li>Partner with the Client Partner on retention, pitch support, and performance reporting</li>
<li>Resolve campaign issues quickly and improve the process behind them</li>
<li>Feed product and tools teams so the ads platform can scale</li>
<li>Maintain the book and a high-quality client and agency experience</li>
<li>Mentor new team members as the organization grows</li>
</ul>
<h3><span style="font-family: arial, helvetica, sans-serif;">BASIC QUALIFICATIONS:</span></h3>
<ul>
<li>Fluency in English and Mandarin (written and spoken) for daily work with Greater China clients, agencies, and internal stakeholders</li>
<li>3+ years managing digital marketing programs for advertisers or agencies</li>
<li>Strong grasp of the digital marketplace and competitive landscape</li>
<li>Proven ability to read performance and change the levers that move results</li>
<li>Able to hold large client relationships, work through conflict, and get to a decision</li>
<li>Clear communication and presentation skills; attention to detail</li>
<li>Preference for small, collaborative teams with limited supervision</li>
<li>Willingness to travel across APAC</li>
<li>BA/BS or equivalent experience</li>
</ul><div class="content-conclusion"><p><em>SpaceXAI is an equal opportunity employer. For details on data processing, view our </em><em><a href="https://x.ai/legal/recruitment-privacy-notice" target="_blank">Recruitment Privacy Notice</a>.</em></p></div>