Compliance Operations Coordinator
Job description
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<h1>Compliance Operations Coordinator</h1>
<p class="isSelectedEnd"><strong>Company:</strong> Convera<br><strong>Location:</strong> Pune<br><strong>Experience Required:</strong> 1–3 Years</p>
<h2>About the Role</h2>
<p class="isSelectedEnd">As a <strong>Compliance Operations Coordinator</strong> at Convera, based in the Pune office, you will be trained to investigate and analyze corporate customers to ensure they meet all applicable regulatory requirements, legislation, and internal policies.</p>
<p class="isSelectedEnd">You will gather and review the required customer information and assess whether the organization should <strong>continue, pursue, or terminate a business relationship</strong> with the customer.</p>
<p class="isSelectedEnd">The role offers an opportunity to work in a professional, multicultural, and global environment while developing expertise in <strong>KYC, AML, and Customer Due Diligence</strong>.</p>
<h2>Key Responsibilities</h2>
<ul data-spread="false">
<li>Ensure all new corporate customers meet <strong>Know Your Customer (KYC)</strong> requirements, applicable legislation, and <strong>Anti-Money Laundering (AML)</strong> policies.</li>
<li>Review and update customer account profiles and ensure records remain accurate and up to date.</li>
<li>Communicate efficiently with internal and external stakeholders to gather required KYC information and documentation.</li>
<li>Maintain and update internal procedural documentation.</li>
<li>Support colleagues and management with:
<ul data-spread="false">
<li>Training new employees</li>
<li>Audit requests</li>
<li>Projects</li>
<li>Documentation</li>
<li>Ad-hoc operational activities</li>
</ul>
</li>
<li>Perform KYC and compliance activities primarily for <strong>US and Canada customers</strong>.</li>
</ul>
<h2>Candidate Requirements</h2>
<p class="isSelectedEnd">You should apply if you have:</p>
<ul data-spread="false">
<li>Junior education degree or equivalent professional experience.</li>
<li><strong>1–3 years of experience in KYC, Customer Due Diligence, or Global Due Diligence.</strong></li>
<li>Excellent written and verbal communication skills in English.</li>
<li>Strong analytical and problem-solving abilities.</li>
<li>High attention to detail.</li>
<li>Client-centric mindset.</li>
<li>Ability to take initiative and work towards achieving defined targets.</li>
<li>Strong decision-making and influencing skills.</li>
<li>Flexible working approach.</li>
<li>Ability to work effectively in a self-motivated and collaborative team environment.</li>
</ul>
<h2>About Convera</h2>
<p class="isSelectedEnd">Convera is one of the world's largest non-bank <strong>B2B cross-border payments companies</strong>.</p>
<p class="isSelectedEnd">Formerly known as <strong>Western Union Business Solutions</strong>, Convera combines decades of industry expertise with technology-led payment solutions to help businesses move money globally more efficiently.</p>
<p class="isSelectedEnd">Convera serves <strong>30,000+ customers</strong>, including:</p>
<ul data-spread="false">
<li>Small and medium-sized businesses</li>
<li>Enterprise treasury teams</li>
<li>Educational institutions</li>
<li>Financial institutions</li>
<li>Law firms</li>
<li>NGOs</li>
</ul>
<p class="isSelectedEnd">With employees operating across <strong>20+ countries</strong>, Convera promotes an inclusive and multicultural working environment.</p>
<h2>Benefits & Opportunities</h2>
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<li>Market-competitive monthly gross salary.</li>
<li>Career growth and development opportunities within a global organization.</li>
<li>Health, disability, and life insurance.</li>
<li>Paid holidays and time off.</li>
<li>Maternity, paternity, and adoption leave policies.</li>
<li><strong>5 paid volunteering days per year.</strong></li>
<li>Opportunity to build a career in global compliance<br></li>
</ul>
<p><br><span data-teams="true">#LI-AM2</span></p>
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