Education Administrator

Job description

This post is only open for applications for internal applicants for Portsmouth Hospitals University NHS Trust and Isle of Wight NHS Trust
NHS Band 3 Salary:   £25,760 - £27,476 per annum
Hours Per Week:  Full   time 37.5 hrs
Contract Type:  Permanent
Are you organised, customer-focused and looking for an opportunity to support learning and development across the NHS?
The Learning, Education and Development (LEaD) Team is seeking an enthusiastic Education Administrator to provide high-quality administrative support for a wide range of education and training activities across Portsmouth Hospitals University NHS Trust and Isle of Wight NHS Trust.
Working as part of a busy and supportive team, you'll coordinate training bookings, maintain learning records, support the Trust's Learning Management System, respond to staff enquiries and help ensure colleagues have access to the training and development they need.
We're looking for someone with excellent organisational skills, strong attention to detail, good IT knowledge and a commitment to delivering outstanding customer service. Experience of working in an administrative environment and confidence using Microsoft Office applications are essential.
Specific Core Functions
• Work as part of the Learning, Education and Development team to provide high quality, efficient and effective Learning, Education and Development activities.
• Ensuring the effective management of course bookings on the Trust Learning Management Systems (LMS).
• Providing a values-based customer focussed service.
• Accurately record attendance and completion of training completed within the organisation or via e-Learning or the Trust LMS or appropriate learning database.
• Dealing with general enquiries in relation to Education, Learning and Development in person, over the phone and via IT systems.
• Provide administrative support to departmental trainers and facilitators with regard to delivery of learning and development activities.
• Undertake general office administrative duties.
• Liaise with staff at all levels within the Trust and Subject Matter Experts (SME’s) with regard to the efficient, effective delivery of internal training courses.
This is an excellent opportunity to join a team that plays a vital role in supporting workforce development and training compliance across our organisations.
As this team provides support across the group applications are welcome from colleagues on either site.
For full job details and person specifications please refer to enclosed job description .
For an informal discussion about the role, please contact the LEaD Team
Qualifications
Essential
• 5 GCSE grade C or above (or equivalent), including Maths and English
• Level 3 Business Administration or equivalent experience
Desirable
• Knowledge of IT systems used by the Learning, Education and Development Team
Experience
• Experience of working in a fast-paced corporate environment
Skills & Knowledge
• Good working knowledge of IT systems including Microsoft office applications and web-based systems
Additional Information
The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including our on-site Nursery, access to our free Beach Hut for those long summer days, our on-site Wellness Centre including a gym and a swimming pool, access to our fantastic staff networks including LGBTQ, Race Equality and DisAbility, and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most.
We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation, and beliefs.
For more information, please see our  People and OD Strategy 2026
About the Company
Working as a partnership, both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this.
The single corporate service is delivered across both organisations.  You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally.