Sales Support Coordinator
Job description
<p><span style="text-decoration: underline;"><strong><span data-contrast="none">Assistant(e) Support Sales Marchés - Paris</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":242}"> </span></span></p>
<p><strong><span data-contrast="none">Description du poste</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":224}"> </span></p>
<p><span data-contrast="none">Convera recherche un(e) </span><strong><span data-contrast="none">Assistant(e) Support Sales Marchés</span></strong><span data-contrast="none"> pour apporter un support opérationnel et administratif aux équipes commerciales Marchés (FX). Ce rôle est essentiel au bon fonctionnement des activités quotidiennes en assurant le suivi administratif, la coordination des demandes clients, le support voire l’execution de transactions simples ainsi que la collaboration avec les équipes internes.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":180}"> </span></p>
<p><span data-contrast="none">Vous contribuerez à garantir la qualité des opérations, la conformité des dossiers clients et le bon déroulement des processus administratifs liés aux activités des Sales.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":180}"> </span></p>
<p><strong><span data-contrast="none">Missions principales</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":224}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="none">Assurer le support administratif et commercial quotidien des équipes Sales Marchés.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="none">Accompagner les Sales dans le traitement des tâches administratives et le suivi des dossiers ou des demandes clients.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="none">Participer aux processus de </span><strong><span data-contrast="none">KYC (Know Your Customer)</span></strong><span data-contrast="none">, à la collecte et au suivi de la documentation réglementaire, en coordination avec les équipes Compliance et Operations.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="none">Assurer un rôle de back-office sur les opérations simples et veiller au bon traitement administratif des transactions.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="none">Coordonner les demandes entre les équipes Sales, Operations, Compliance, Risk, Finance, Legal, Product et autres fonctions support afin d’assurer un traitement fluide des dossiers.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1"><span data-contrast="none">Assurer le suivi des ouvertures de comptes, des accès utilisateurs et de la mise à jour des informations clients.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="7" data-aria-level="1"><span data-contrast="none">Suivre les échéances réglementaires et administratives (KYC, renouvellements de documents, etc.) et alerter les parties prenantes lorsque des actions sont nécessaires.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="8" data-aria-level="1"><span data-contrast="none">Participer au suivi des paiements et des règlements en collaboration avec les équipes concernées et contribuer à la résolution des anomalies.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="9" data-aria-level="1"><span data-contrast="none">Préparer des reportings clients et internes, tout en garantissant la fiabilité des données.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="10" data-aria-level="1"><span data-contrast="none">Veiller à la qualité des informations enregistrées dans les différents outils internes (CRM, plateformes opérationnelles, etc.).</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>
<p><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":0,"335559738":0,"335559739":0}"> </span><strong><span data-contrast="none">Profil recherché</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":224}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="none">Formation Bac+2 à Bac+5 en commerce, finance, banque ou équivalent.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="none">Une première expérience en support commercial, administration des ventes, back-office bancaire, opérations ou service client est un atout.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="none">Une connaissance des processus </span><strong><span data-contrast="none">KYC</span></strong><span data-contrast="none">, de la conformité ou des activités de back-office bancaire est appréciée.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="none">Une connaissance des marchés financiers ou des produits de change (Spot, Forward, Options) constitue un plus, sans être indispensable.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="none">Maîtrise des outils bureautiques (Microsoft Office) et aisance avec les outils CRM (Salesforce ou équivalent).</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1"><span data-contrast="none">Excellentes capacités d’organisation et de gestion des priorités.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="7" data-aria-level="1"><span data-contrast="none">Rigueur, sens du détail et esprit d’équipe.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="8" data-aria-level="1"><span data-contrast="none">Bonnes capacités de communication, aussi bien avec les clients qu’avec les équipes internes.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="9" data-aria-level="1"><span data-contrast="none">Esprit d’initiative et capacité à travailler dans un environnement dynamique.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>
<p><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559738":0,"335559739":0}"> </span><strong><span data-contrast="none">À propos de Convera</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":224}"> </span></p>
<p><span data-contrast="none">Convera est un leader mondial des paiements internationaux pour les entreprises. Grâce à ses solutions technologiques, Convera accompagne plus de 26 000 clients dans le monde pour simplifier leurs paiements internationaux et gérer leurs besoins en devises. Présente dans plus de 200 pays et territoires et couvrant plus de 140 devises, Convera met son expertise en matière de change, de gestion des risques et de conformité au service de ses clients.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":180}"> </span></p>
<p><span data-contrast="none">Rejoindre Convera, c’est intégrer une entreprise internationale en pleine croissance, offrant un environnement dynamique, innovant et multiculturel, où le développement des collaborateurs est une priorité.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":180}"> </span></p>
<p><strong><span data-contrast="none">Ce que nous proposons</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":224}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="none">Une rémunération compétitive.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="none">De réelles opportunités d’évolution au sein d’un groupe international.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="none">Un package d’avantages sociaux attractif.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="none">Un environnement de travail collaboratif, inclusif et stimulant.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>