Senior Client Account Manager
Job description
Pattern is a global ecommerce accelerator helping ambitious brands grow across performance media, marketplaces, and D2C channels. We partner with the world’s most recognisable brands - combining data, tech, and strategy to drive measurable growth.
If you’re a strategic, commercially minded Senior Account Manager ready to lead clients and shape digital growth stories, this role is for you.
What You’ll Do
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Act as the primary contact for 7-8 high-profile clients, building trusted relationships through regular face-to-face meetings, digital check-ins, and proactive communication.
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Support channel teams with strategic direction, making sure every initiative aligns with each client’s overarching business goals.
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Act as the project manager - scheduling work, managing timelines, and ensuring seamless delivery across teams.
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Oversee campaign delivery across channels, ensuring scope, timelines, budgets, and KPIs are met.
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Identify and present new growth opportunities that deliver measurable impact for clients.
What You Bring
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4 + years’ account management experience in a digital or full-service agency.
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Expertise across SEM, Social Advertising and SEO.
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Must be confident creating reports from Google Analytics, Google Ads, and Meta.
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Confident presenter and communicator with strong commercial acumen.
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Analytical mindset - you love connecting data to meaningful client outcomes.
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Proven ability to lead multi-channel teams and manage complex projects.
Why You’ll Love Working at Pattern
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5 weeks annual leave every year.
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Hybrid flexibility - WFH Mondays & Fridays.
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Summer Fridays - finish at 1pm for long weekends during Summer (Dec-Feb).
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Work-from-anywhere policy for travel and flexibility.
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12 weeks paid parental leave for the primary caregiver or 4 weeks of paid spousal / partner support leave.
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Regular team events - lunches, celebrations, and Pattern Values Week.
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Stock options available upon joining.
Ready to lead, grow, and make an impact?
Join Pattern - where ambitious brands (and people) accelerate.
What is the hiring process?
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Virtual interview with Hiring Manager
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Virtual/in-person task presentation and interview with Hiring Manager & Peer
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Virtual/in-person interview with other team members
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Professional reference checks
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Executive review
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Offer